Contact
At Zammo’s, I want every part of your experience — from browsing to biscotti — to feel warm, human, and easy. If you ever need help, have a question, or simply want to say hello, here’s exactly how to reach me.
How to Contact Me
You can get in touch anytime through:
- WhatsApp: +852 5243 3015
- Email: daniel@zammos.hk
I personally monitor these channels and aim to respond as quickly as possible.
Response Time
Messages are generally answered within 1–2 business days, often sooner. Timing may vary slightly during weekends, public holidays, or festive peak seasons.
What You Can Contact Me About
Please feel free to reach out for:
- Order questions or updates
- Delivery concerns
- Issues with received items
- Product information or allergen enquiries
- Wholesale, gifting, or collaboration requests
- Anything else you’re curious about
How Your Information Is Used
Any personal details you share — such as your name, phone number, email address, or order information — are used solely to help resolve your enquiry efficiently.
Your information is handled responsibly and in accordance with the Zammo’s Privacy Policy.
Photo Evidence
If your enquiry relates to a delivery issue or a damaged product, I may request photographs to help assess the situation accurately. This speeds up the resolution and keeps everything fair.
Commitment to Respectful Communication
I’m committed to warm, respectful communication — and I kindly ask for the same in return. Zammo’s is a small artisan brand, and every message is handled with genuine care.
You Can Also Use the Form Below
If you prefer, you can send a message using the contact form on this page.
Speak soon!
